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Mobile Banking
You don't have to be in your hometown to access your Hicksville Bank accounts. THB Mobile is the ultimate on-demand service allowing you to view accounts, transfer funds, deposit checks or pay bills whenever you need to using your mobile phone. It's safe, convenient, and secure!
Take a look at everything you can do as a Mobile Banking user
SMS Text Messaging Service
Use the SMS text messaging service to:
- Check account balances
- Review recent account activity
- Find HB ATM and branch locations
Mobile Browser Service
Use the mobile browser service to:
- Check account balances
- Review recent account activity
- Transfer money between accounts
- Pay bills
- Change and cancel pending payments
- Find HB ATM and branch locations
Downloadable Application
Use the downloadable application service to:
- Check account balances
- Review recent account activity
- Transfer money between accounts
- Pay bills
- Change and cancel pending payments
- Find HB ATM and branch locations
Enrollment is Simple
Log on to Online Banking. Select Mobile Banking and then Sign Up. You will need your mobile phone at the time you sign up. Once you enroll for Mobile Banking, you'll receive a text message with instructions on how to get started.
Questions, contact a Customer Service Representative at any of our locations 419-542-7726 (Hicksville), 419-298-2353 (Edgerton), 260-927-1700 (Auburn), 260-240-4771 (Grabill), or toll-free at 800-334-1862.
Take a look at the links below for answers to Frequently Asked Questions, Mobile Deposit Terms and Conditions, and Customer Tips for using Mobile Deposit.
FAQs
Yes. Like Online Banking, Mobile Banking offers the following security safeguards:
- Authentication - Mobile browser and application solution customers are authenticated for every interaction with any Mobiliti component. Customers are authenticated by username and password or by utilizing existing login credentials for single sign-on.
- Encryption - 128-bit encryption is used for all transactions within Mobiliti and between Mobiliti.
You can access any account you have set up in Online Banking. You select which accounts you want to access using Mobile Banking during the enrollment process.
Yes. You can enroll more than one mobile device. To add a new phone, complete the Mobile Banking setup screen.
If your mobile device is lost or stolen, no one can access your account without knowing your password and, in some cases, your unique user name. To prevent unauthorized access to your account, you can deactivate your phone in Mobile Banking. To deactivate your mobile device, complete the How To Deactivate or Stop Using a Mobile Device section.
Mobile Banking works on all major mobile service carriers in the U.S.
Mobile Banking is free, but your wireless carrier's data and message rates and roaming charges may still apply.
No. Mobile Banking does not save any files with personal or financial information on your mobile device. That information stays strictly within Online Banking.
When you view your account balance, you see the current available balance. When you view transaction history, you see the most recently posted transactions. Pending transactions do not display.
If your mobile phone number changes, simply update your mobile phone number in Mobile Banking. To update the mobile phone number, complete the How To Change a Phone Number section.
To stop using Mobile Banking on your mobile device, complete the How To Deactivate or Stop Using a Mobile Device section.
Most phones with text messaging capabilities can take advantage of Mobile Banking. Hundreds of models are supported.
Mobile Banking works with most prepaid plans, but we cannot guarantee that your carrier supports standard U.S. short codes.