Employment Info

At The Hicksville Bank, we are committed to being the heartbeat of our community by delivering personalized financial solutions with integrity, excellence, and a genuine spirit of service. We strive to excel in the everyday moments, offering friendly, responsive service that exceeds expectations and sets us apart as true champions in the banking industry.

Our Mission: We are an independent community bank dedicated to building shareholder value and providing superior financial services to the communities we serve.

Our Vision: "Champions are champions not because they do anything extraordinary but because they do the ordinary better than anyone else." – Chuck Noll

Core Values:

Friendly: We believe in the power of a warm smile and a helping hand. Our team is dedicated to creating a welcoming atmosphere where every customer feels valued and respected.
Integrity: Trust is the foundation of everything we do. We uphold the highest ethical standards in all our interactions, earning the confidence of our customers and community through transparency and honesty.
Responsive: Time is precious, and we understand the importance of being there when our customers need us most. We strive to anticipate their needs and provide timely solutions with efficiency and agility.
Service: Service is at the heart of our business. Whether it's guiding a first-time homebuyer through the mortgage process or helping a local entrepreneur secure financing for their dream venture, we are dedicated to going above and beyond to meet the needs of our customers.
Trust: Trust is earned through consistency, reliability, and a steadfast commitment to doing what's right. We value the trust our customers place in us and work tirelessly to maintain it through every interaction.

At The Hicksville Bank, these core values are more than just words – they're the guiding principles that shape everything we do. If you are looking to be a part of our team, we encourage you to submit the fillable Job Application Form available at the bottom of this page.

Any questions? Feel free to e-mail Human Resources at: humanresources@thb.bank.

The Hicksville Bank is an Equal Opportunity Employer.

Job Title: Account Representative- Part-Time Grabill and Part-Time Hicksville

Reports To: Branch Manager

At The Hicksville Bank, we believe that our Account Representatives are more than just transaction processors – they're ambassadors of our brand and guardians of our community's financial well-being. As the face of our bank, you play a vital role in nurturing the relationships that define us. By providing exceptional service and personalized attention to each customer, you help us fulfill our promise of being more than just a bank – we're a trusted partner in prosperity.

Responsibilities:

Greet customers with a warm smile and genuine enthusiasm, making them feel welcome from the moment they walk through the door.
Process customer transactions accurately and efficiently, ensuring a seamless banking experience every time.
Listen actively to customers' needs and offer personalized solutions that meet their financial goals.
Educate customers on our products and services, empowering them to make informed decisions about their finances.
Be a proactive problem-solver, addressing customer concerns with empathy and professionalism.
Collaborate with teammates to create a positive work environment and exceed customer service goals.

Qualifications:

High school diploma or equivalent; previous customer service experience preferred.
Excellent communication skills and a passion for helping others.
Detail-oriented with strong organizational skills.
Ability to multitask in a fast-paced environment.
Basic math skills and familiarity with banking operations.
A genuine desire to make a difference in the lives of others.